Privacy Policy

Introduction

Casa Gaia Sound Healing Studio ("Casa Gaia," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website at casagaiastudio.com, make a purchase, book a class or session, or interact with us in any way. By using our website or services you agree to the terms of this Privacy Policy.

Information We Collect

We collect information you provide to us directly, including:

Your name, email address, and phone number when you sign up for our email list, create an account, or submit a contact form
Billing and payment information when you purchase a membership, class pack, drop-in session, or workshop ticket
Health or wellness preferences you choose to share with us when completing intake forms or booking sessions
Communications you send to us directly via email or through our website

We may also collect certain information automatically when you visit our website, including your IP address, browser type, pages visited, and time spent on our site.

How We Use Your Information

We use the information we collect to:

Process your bookings, purchases, and membership payments
Send you booking confirmations, receipts, and class reminders
Communicate updates about the studio, new offerings, and upcoming events
Send you our email newsletter if you have opted in to receive it
Respond to your questions, requests, and feedback
Improve our website and the overall experience we offer
Comply with legal obligations

We will never sell your personal information to third parties.

Email Communications

If you join our email list, you will receive updates about Casa Gaia including class announcements, membership news, events, and studio updates. You may unsubscribe at any time by clicking the unsubscribe link at the bottom of any email or by contacting us directly at contact@casagaiastudio.com.

Payment Information

All payment processing is handled through secure third party payment processors. Casa Gaia does not store your full credit card number or banking details on our servers. Payment information is encrypted and processed in accordance with industry security standards.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and delivering our services, such as our booking platform, email marketing provider, and payment processor. These providers are required to keep your information confidential and may only use it to perform services on our behalf.

We may also disclose your information if required by law or to protect the rights, safety, or property of Casa Gaia or others.

Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how visitors use our site. You may choose to disable cookies through your browser settings, however some features of our website may not function properly as a result.

Third Party Links

Our website may contain links to third party websites including our booking platform and social media pages. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies independently.

Data Retention

We retain your personal information for as long as necessary to provide our services, fulfill the purposes outlined in this policy, and comply with our legal obligations. If you would like to request deletion of your personal information please contact us at contact@casagaiastudio.com.

Your Rights

You have the right to:

Access the personal information we hold about you
Request corrections to inaccurate or incomplete information
Request deletion of your personal information subject to certain legal requirements
Opt out of marketing communications at any time
Request a copy of your data in a portable format

To exercise any of these rights please contact us at contact@casagaiastudio.com.

Children's Privacy

Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child please contact us immediately and we will take steps to delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes we will update the date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

If you have any questions about this Privacy Policy or how we handle your personal information please contact us at:

Casa Gaia Sound Healing Studio
1511 Central Ave, Suite A
Charlotte, NC 28213
contact@casagaiastudio.com
casagaiastudio.com
@casagaiastudio